The test of a governance page is whether it tells you how to complain about the organisation that wrote it.
Registration and legal status
| Record | Issuing body | Status |
|---|---|---|
| Certificate of incorporation | Uganda Registration Services Bureau | Number published on issue |
| Certificate of registration | National Bureau for Non-Governmental Organisations | Number published on issue |
| Permit of operation | National Bureau for NGOs | Renewed annually |
| Tax identification number | Uganda Revenue Authority | Published on issue |
| Annual returns | NGO Bureau | Filed each year, published here |
Why you will not find an unverified number on this page
A registration number is trivial to type and trivial to check. Organisations that publish one they cannot evidence get found out, and the damage is worse than the gap. Ours goes here the day each certificate is in hand, and until then you are welcome to ask us directly where the application stands.
How we are constituted
River Rwizi Charity Conservation is a non-profit organisation operating in Uganda. Organisations of this type are incorporated with the Uganda Registration Services Bureau and must then obtain both a certificate of registration and a permit of operation from the National Bureau for Non-Governmental Organisations before commencing work.
The Bureau requires annual reporting covering activities, financial statements and any change in governance. Those reports are a legal obligation, and we publish them here alongside submitting them.
Our policies
Safeguarding
How we protect children and adults at risk in our school and community programmes, who is responsible, and how a concern is raised and handled.
Finance and procurement
Authorisation thresholds, dual signatures, procurement rules, and how cash is handled in field settings.
Conflict of interest
Declaration by trustees and staff, and withdrawal from decisions where a connection exists.
Complaints
How to complain, who receives it, the timescale for a response, and what happens if you are not satisfied.
Data protection
How we handle personal data, aligned with Uganda's Data Protection and Privacy Act 2019.
Photography and consent
We do not photograph or quote anyone without asking first, in their own language, and consent can be withdrawn later.
How a decision gets made here
- 1
Field team proposes
A site, a species mix or a programme change is proposed by the people who walked the ground, with the survey record attached.
- 2
Programme lead assesses
Against the monitoring protocol and the budget. This is the stage that most often says no, usually because a site cannot be revisited affordably.
- 3
Executive Director approves within delegated limits
Expenditure above the delegated threshold goes to the treasurer, and anything altering strategy goes to the full board.
- 4
Board reviews quarterly
Delivery against plan, budget against actuals, and any safeguarding matter. Minutes are kept and are available to members on request.
- 5
Members hold the board
At the annual general meeting, where members vote. Trustees are unpaid and expenses are itemised in the accounts.
Financial controls
| Control | How it works |
|---|---|
| Dual authorisation | Every payment above the delegated threshold needs two signatures, one of them a trustee. |
| Segregation of duties | The person who approves an expense is never the person who records it. |
| Field cash limits | Cash advances for planting days are capped and reconciled with receipts within five working days. |
| Procurement | Three quotations required above a stated value; any connection to a supplier must be declared. |
| Restricted funds | Tracked separately and reported separately. A restricted gift is never used for something else without asking the donor first. |
| Annual audit | External audit once the organisation reaches the threshold. The first audited accounts will be published in full. |
Complaints
If you have a concern about anything this organisation or anyone connected to it has done, use the contact form and select "Complaint or safeguarding concern". Those messages go to the board rather than to staff.
We acknowledge within five working days and aim to respond substantively within twenty. If your complaint concerns the Executive Director, it goes to the Chair. If it concerns a trustee, it goes to the rest of the board with that trustee excluded.
If you are not satisfied with our response, you may raise the matter with the National Bureau for Non-Governmental Organisations.
Ask us for any policy document
All of them are available on request, and will be published as downloads here once formatted accessibly.